Deleting your DiMeals account

DiMeals app, published by ARCTIC MAG S.R.L. · updated 9 August 2026

In short: a DiMeals account is your email address and your scan count for the current month. Deleting it deletes it for real, it is not flagged as deleted. Your recipes, plan, list and product library stay on your phone, because they were never with us.

From the app, right away

If you still have the app installed, this is the shortest way and it does not wait for us:

open DiMeals and tap “•••”;
go to About the app;
in the top card, under your email address, tap Delete my account and confirm.

It is deleted immediately. The phone is signed out, and the rest of the app carries on without an account, just as it did before you made one.

Without the app, by email

If you have already uninstalled the app, or you cannot sign in any more, write to us:

contact@dimiol.com

Send the message from the account's own address and say that you want your DiMeals account deleted. The sender address is the only thing that tells us the account is yours, which is why it matters where the message comes from.

We delete it as soon as we read the message, and at the latest within 30 days, and we reply to you when it is done.

What is deleted

your email address, that is, everything that tells us who you are;
your scan count for the current month and for past months;
the sign-in codes sent to your address, used or not;
every sign-in token, meaning every phone you were signed in on.

The deletion is permanent and cannot be undone. You can make a new account at any time with the same address; it will be a new account, with the month's scans starting over.

What is not deleted, and why

What is on your phone stays on your phone: your recipes, meal plan, shopping list, product library, receipts and their photos. We do not hold them, so we cannot delete them. They go when you uninstall the app.
The message in which you asked for deletion, if you asked by email. We keep it for as long as we need it to show that we acted on it, then we delete that too.

Photos sent to be read (receipt, label, recipe) are not deleted here because we do not hold them: they are never saved anywhere on our side, not even while being read. The details are in the privacy policy.