/* Scoped visitor list and profile; the conversation workspace remains shared. */
.vx-page{max-width:1500px;width:100%;margin:auto;padding:32px 36px!important}.vx-page h1{font-size:27px;letter-spacing:-.7px;margin:0 0 8px}.vx-pagehead p,.vx-sync,.vx-toolbar,.vx-footer{color:var(--muted);font-size:12px}.vx-pagehead{margin-bottom:24px}.vx-overview,.vx-actions,.vx-toolbar,.vx-footer,.vx-nav{display:flex;align-items:center;gap:10px}.vx-overview{justify-content:space-between;margin-bottom:22px;flex-wrap:wrap}.vx-sync{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.vx-online{color:#207348}.vx-toolbar{justify-content:space-between;margin:18px 0 16px}.vx-search{display:flex;align-items:center;gap:9px;max-width:500px;flex:1;background:white;border:1px solid #dfe3ec;border-radius:9px;padding:0 12px}.vx-search input{font:inherit;width:100%;padding:12px 0;border:0;background:none;min-width:0;outline:0}.vx-search:focus-within{outline:2px solid var(--brand);outline-offset:2px}.vx-toolbar select{font:inherit;padding:11px;border:1px solid #dfe3ec;background:white;border-radius:8px;max-width:100%;color:inherit}.vx-filters{display:flex;gap:6px;flex-wrap:wrap}.vx-filters button{font:inherit;font-size:12px;border:1px solid transparent;border-radius:8px;background:transparent;color:#677085;padding:9px 12px;cursor:pointer}.vx-filters button.active{color:#3159cd;border-color:#d9e1fe;background:#e9eeff;font-weight:650}.vx-filters span{font-size:10px;background:#e8ebf1;padding:2px 5px;border-radius:4px;margin-left:4px}.vx-library{border:1px solid #e3e7ee;background:white;border-radius:12px;overflow:hidden}.vx-tablehead,.vx-row{display:grid;grid-template-columns:minmax(160px,1fr) minmax(160px,1.15fr) 175px 120px;align-items:center;gap:20px;padding:17px 20px}.vx-tablehead{font-size:11px;color:var(--muted);background:#fafbfd}.vx-row{width:100%;text-align:left;border:0;border-top:1px solid #edf0f5;background:transparent;font:inherit;color:inherit;cursor:pointer;font-size:12px}.vx-row:hover,.vx-chat:hover{background:#f8faff}.vx-row:focus-visible,.vx-chat:focus-visible{outline:2px solid var(--brand);outline-offset:-3px}.vx-person{display:flex;align-items:center;gap:12px;min-width:0}.vx-person>span:last-child,.vx-pagecopy,.vx-interaction{min-width:0}.vx-row strong{display:block;font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-weight:600}.vx-row small{display:block;font-size:10px;color:#818a9d;margin-top:6px}.vx-row .vx-online{color:#207348}.vx-avatar{display:grid;place-items:center;width:38px;height:38px;background:#edf2ff;color:#4266d2;border-radius:11px;flex-shrink:0;font-size:12px;font-weight:650}.vx-age{text-align:right}.vx-pill{display:inline-flex;border-radius:5px;padding:4px 7px;background:#eef1f6;color:#69758b;font-size:10px;font-weight:550;max-width:100%;overflow-wrap:anywhere}.vx-pill.bot{background:#eef3ff;color:#3960cc}.vx-pill.pending_human{background:#fff5df;color:#a46919}.vx-pill.active{background:#ebf5ee;color:#28764b}.vx-pill.resolved{background:#edf1f5;color:#67748b}.vx-footer{justify-content:space-between;margin-top:16px;flex-wrap:wrap}.vx-footer>div{display:flex;align-items:center;gap:10px}.vx-empty{text-align:center;padding:50px 20px;color:var(--muted);font-size:13px}.vx-empty strong{display:block;color:var(--text,#202735);font-size:15px}.vx-empty p{margin:10px 0 18px;line-height:1.7}.vx-dialog{margin:auto;padding:0;border:1px solid #e0e5ef;border-radius:16px;width:min(1100px,calc(100vw - 64px));height:min(850px,calc(100dvh - 64px));max-height:none;max-width:none;background:#fff;color:var(--text,#202735);box-shadow:0 24px 100px #17223835;overflow:hidden}.vx-dialog[open]{display:flex;flex-direction:column}.vx-dialog::backdrop{background:#17223866}.vx-profilehead{display:flex;align-items:flex-start;gap:16px;padding:24px 28px;border-bottom:1px solid #e5e9f0}.vx-profilehead>div:first-child{flex:1;min-width:0}.vx-profilehead h2{font-size:20px;margin:0 0 7px;overflow-wrap:anywhere}.vx-profilehead p{font-size:12px;color:var(--muted);margin:0}.vx-nav{gap:5px}.vx-profileactions{padding:14px 28px;display:flex;gap:10px;border-bottom:1px solid #e5e9f0;align-items:center;flex-wrap:wrap}.vx-profileactions details{margin-left:auto;position:relative}.vx-profileactions summary{list-style:none}.vx-profileactions details>div{position:absolute;right:0;top:38px;background:white;border:1px solid #dfe3ec;padding:7px;z-index:2;min-width:190px;border-radius:8px;box-shadow:0 12px 35px #17223824}.vx-profileactions details button{width:100%}#vizProfile{overflow-y:auto;flex:1;padding:24px 28px;background:#fafbfe;min-height:0}.vx-stats{display:flex;gap:34px;margin-bottom:22px}.vx-stats strong{display:block;font-size:21px;font-weight:650}.vx-stats small{display:block;font-size:11px;color:var(--muted);margin-top:4px}.vx-current{display:flex;align-items:center;gap:16px;justify-content:space-between;border:1px solid #e3e7ee;padding:16px 18px;border-radius:11px;background:white;margin-bottom:22px}.vx-current>div{min-width:0;flex:1}.vx-current small{display:block;color:var(--muted);font-size:11px}.vx-current strong{display:block;font-size:13px;margin:5px 0;overflow-wrap:anywhere}.vx-current span{display:block;font-size:11px;color:var(--muted);overflow-wrap:anywhere}.vx-current a{flex-shrink:0}.vx-tabs{display:flex;gap:22px;border-bottom:1px solid #e0e6ef;margin-bottom:24px}.vx-tabs button{font:inherit;font-size:12px;border:0;border-bottom:2px solid transparent;background:none;padding:12px 0;cursor:pointer;color:var(--muted)}.vx-tabs button.active{color:var(--brand);border-bottom-color:var(--brand);font-weight:600}.vx-timeline{list-style:none;padding:0;margin:0}.vx-timeline li{display:grid;grid-template-columns:145px minmax(0,1fr);gap:24px;position:relative;padding:0 0 30px}.vx-timeline li>div{border-left:2px solid #e1e7f3;padding-left:22px;position:relative}.vx-timeline li>div:before{content:'';width:8px;height:8px;border-radius:50%;background:#9badcf;position:absolute;left:-5px;top:4px;border:2px solid #fafbfe}.vx-timeline time{font-size:10px;color:var(--muted);padding-top:2px}.vx-timeline strong{display:block;font-size:13px;overflow-wrap:anywhere}.vx-timeline span{display:block;font-size:11px;color:var(--muted);margin:6px 0;overflow-wrap:anywhere}.vx-link{font:inherit;font-size:11px;border:0;padding:0;color:#3159cd;background:none;cursor:pointer;text-decoration:none;display:inline-block;margin-top:7px}.vx-conversations{display:grid;gap:14px}.vx-chat{font:inherit;display:block;width:100%;text-align:left;border:1px solid #e2e7ef;background:white;border-radius:11px;padding:18px;cursor:pointer;color:inherit}.vx-chat>div{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:12px}.vx-chat time{font-size:10px;color:var(--muted)}.vx-chat strong{font-size:13px;display:block;overflow-wrap:anywhere}.vx-chat p{color:var(--muted);font-size:12px;line-height:1.6;margin:8px 0;overflow-wrap:anywhere}.vx-chat>span{font-size:11px;color:#3159cd}.vx-details{margin:0;background:white;border:1px solid #e3e7ee;border-radius:10px;padding:0 18px}.vx-details>div{display:grid;grid-template-columns:170px minmax(0,1fr);gap:14px;padding:13px 0;border-bottom:1px solid #edf0f5;font-size:12px}.vx-details>div:last-child{border:0}.vx-details dt{color:var(--muted)}.vx-details dd{margin:0;overflow-wrap:anywhere}#visitorTabPanel>.cx-btn{margin-top:16px;margin-right:10px}#visitorConfirmError{color:#b7474c}
@media(max-width:1050px){.vx-tablehead,.vx-row{grid-template-columns:minmax(145px,1fr) minmax(120px,1fr) 145px;gap:16px}.vx-age,.vx-tablehead>span:last-child{display:none}}
@media(max-width:650px){.vx-page{padding:24px 16px!important}.vx-tablehead{display:none}.vx-row{grid-template-columns:minmax(0,1fr) 125px;padding:16px;gap:14px}.vx-pagecopy{grid-column:1/-1;grid-row:2;margin-left:50px}.vx-person{gap:9px}.vx-toolbar{align-items:stretch;flex-direction:column;gap:10px}.vx-search{max-width:none}.vx-toolbar select{align-self:flex-end}.vx-interaction{text-align:right}.vx-filters{gap:3px}.vx-filters button{font-size:11px;padding:8px}.vx-dialog{width:100vw;height:100dvh;border:0;border-radius:0}.vx-profilehead{padding:18px 16px;gap:8px}.vx-profilehead h2{font-size:17px}.vx-nav .cx-icon{width:27px;height:27px}.vx-profileactions{padding:12px 16px}#vizProfile{padding:20px 16px}.vx-stats{gap:20px;justify-content:space-between}.vx-stats strong{font-size:19px}.vx-stats small{font-size:10px;max-width:85px}.vx-current{flex-direction:column;align-items:stretch;padding:14px}.vx-current a{align-self:flex-start}.vx-tabs{gap:18px}.vx-tabs button{font-size:11px}.vx-timeline li{grid-template-columns:1fr;gap:8px;padding-bottom:25px}.vx-timeline time{margin-left:22px}.vx-details>div{grid-template-columns:1fr;gap:5px}.vx-chat>div{flex-wrap:wrap}.vx-footer>div{flex-wrap:wrap}.vx-footer{gap:14px}.vx-actions .cx-btn{font-size:11px}.vx-profileactions .cx-btn{font-size:11px}}

.vx-dialog::backdrop{backdrop-filter:blur(3px)}

#visitorNoConversation{font-size:11px;color:var(--muted)}